Support channel

Limited release

This page describes PLANA Business Cloud v19. v19 is in limited release — some optional OCA modules (helpdesk, dms, agreement) are not yet ported. Stay on v18 if your tenant uses any of them.

The content of this page mirrors the v18 version.

Differences from v18: cleaner search-and-filter panel, pivot tables with dynamic groupings, and a few AI helpers in some forms. The procedures and field meanings on this page are the same as v18.

For the full guide, open v18: Support channel — use the Manual version switcher at the top of that page to flip back to v19 at any time.